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Service Manager

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Lebanon, OH

Job Type

Full Time

About the Role

The Service Manager position reports to the Axl Mechanical Director and will lead, support and
coordinate commercial HVAC maintenance, service, and sales.

Responsibilities

  • Foster and enhance owner, asset/property manager, client and vendor relations

  • Publish and coordinate preventative maintenance schedules and technician work orders

  • Oversee equipment inspections with field technicians to record areas of deficiency and required

    improvements


  • Manage budgets and financial reporting, ensuring customer charges are correct and all costs captured.


  • Manage and oversee field operations and client satisfaction


  • Estimate and quote requested work, ensuring successful performance against quoted rates


  • Develop and administer job contracts and subcontract agreements


  • Interact with leadership teams, including owners, vendors and internal organization


  • Maintain strong working relationships with key vendor partners

Necessary Skills & Expertise

  • Extensive background in commercial HVAC. Sales experience preferred.

  • Thorough knowledge of maintenance processes, scheduling, estimating, purchasing and

    technical performance.

  • Experience and proficiency with work order systems and preventative maintenance.


  • Efficient written and verbal communication abilities; experience with business computer

    applications including Microsoft


  • Ability to read, understand and interpret contract documents, drawings,

    specifications, scopes of work, and project schedules.

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